All About Your Dermatology Appointment
You have booked your dermatology appointment, what’s next? Learn all you need to know about your upcoming appointment here, from what to expect during your visit, to answering your questions about contactless check-in, to learning about your Patient Portal and Medical Information Portal.
Click on each box for a step-by-step guide of what to expect at your appointment.
If you are a new patient, you will receive an email from Alaska Center for Dermatology with links and instructions to set up your Patient Portal and fill in your patient intake forms for contactless patient check in.
If you have visited us before, you are an established patient. Depending on the date of your last visit, you may be asked to submit updated patient intake forms to ensure that you have the most up-to-date records and agreements on file with us.
For your convenience, our practice uses automated phone, text, and email reminders. As your appointment approaches, please expect to receive several appointment reminders.
Before your appointment we recommend that you:
- Review our location and parking information here.
- Read our COVID-19 Safety Protocols located here.
- For Mohs Micrographic Skin Cancer Surgery, you will receive information to help you prepare for your surgery. A Medical Assistant:
- Will have already called you with your results from your previous visit and assisted you with scheduling your Mohs surgery.
- Will walk you through all the information you need for the day of surgery.
A Patient Care Coordinator will welcome you when you check in at our front desk.
When your exam room is ready, a Medical Assistant will greet you and show you to your exam room. Once in your exam room, they will provide instructions to prepare for your consultation with our Medical Dermatology Providers.
Once your consultation with a Medical Provider is completed, please ask your Medical Assistant about scheduling any follow-up appointments – they, or our Patient Care Coordinators at the front desk will assist you with booking your next appointment.
Part of our contactless patient experience includes keeping a form of payment on file, so our team will not need to ask you for a credit card or other form of payment if your information is on file already. If you do not have a form of payment on file, a Patient Care Coordinator will collect a copay as applicable.
Depending on your insurance provider, you will usually receive an explanation of benefits (EOB) from them. Following that, you will receive a statement from our Practice for any remaining balance. If we have a credit card on file it will be charged according to the payment preferences that you chose on your credit card authorization form. Please note that you will still receive a statement from us for your records even if you have a credit card on file.